Field Technicians - Perm and Fixed Term Opportunities


Our Purpose: What We’re Here For

When you work with the Canterbury District Health Board, you’re part of something very special. We’re world leaders in the delivery of integrated health care, and we’re always striving to Make It Better. From the carers on the front line working directly with patients and communities, to our talented support teams who enable that care. We plan, fund and deliver health services to the almost 600,000 New Zealanders that live in the Canterbury region and we’re all about putting people at the heart of everything we do.

 

Our Culture: What Matters To Us

Ko Te Whatu Manawa Tangata

Putting people at the heart of all we do 

For us to continue putting our communities at the centre of our health system, we’re putting our own people at the centre of everything we do.  Because health is ultimately all about people.  What’s important around here is the way we care for and respect others, the responsibility that all our people take for delivering outcomes, and that we go about our work with integrity in all we do. 

What matters to us is doing the right thing, valuing everyone, and being and staying well ourselves so we can care for our community.

 

The Role: What This Opportunity’s All About

The Canterbury District Health Board’s Information Services Department has opportunities for experience IT professionals to gain experience as Service Support Technicians.  The roles are responsible for hardware/desktop/laptop support as well as supporting and troubleshooting many applications both over the phone and face to face with the customer. Please note that we have one permanent role and one 12 month fixed term role available.

The roles will be based in our Durham Street office and will assist with the support of more than 10,000 users and 8,000 devices across Canterbury.  There will also be a requirement for the person to work on the on-call roster.

 

Other areas that you will be responsible for include, but are not limited to:

  • Building laptops and computers from a network image
  • Application support and installation
  • Supporting Microsoft Office Products
  • Problem analysis and fault resolution
  • Assisting customers in person as well as remotely
  • Troubleshooting of desktop hardware/software/network connectivity issues.

 

To be successful you will need to bring:

  • At least 2 years’ experience in a Desktop or IT support role
  • Strong verbal and written communication skills
  • A customer focused approach
  • The ability to explain complex issues in a manner the customer can understand
  • A relevant tertiary qualification.

 

As we have both a permanent and a 12 month fixed term opportunity available, please state clearly in your cover letter which opportunity you would like to be considered for.

 

Belonging Here: Becoming Part Of Our Story

Our people enjoy access to a fantastic benefits scheme, flexible working arrangements and a genuine and ongoing focus on career development.

We hope you’ll seriously consider joining us, but if this isn’t a good fit for you, please share the opportunity with your personal networks and help us find our next rock star!

If this particular role isn’t for you we do have other similar opportunities; please look on our careers page or give us a call to discuss.

 

Apply online, or to find out more information, please contact Recruitment Specialist, Anna Canning on anna.canning@cdhb.health.nz

 

Applicants will be progressed as they apply, so if this sounds like you, please apply now! 

Permanent/Full Time, Fixed Term/Contract/Full Time

Job no: 234618

Location: Christchurch

Closing Date: 25th September 2018