Administrator – Enabling Services

• Christchurch – Corporate Office, Oxford Terrace - Enabling Services| People & Culture Team

• 2 x Full time permanent position's working 40 hours per week and 1 x Fixed Term until 22/10/2026

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders

About the role

The People and Culture (P&C) Administrator is a fundamental part of our Enabling Services whānau. This role (supports) one of the largest workforces across Te Waipounamu, the South Island, ensuring our staff receive their entitlements accurately, on time, every time.

Working in a fast-paced, high-volume environment, you will deliver high-quality administration services while putting the customer at the centre of everything you do. The mahi in this role connects directly with our Payroll, Rostering, Employment Agreement Implementation, and HR Helpdesk teams, working closely side by side to support the wider organisation.

P&C Administration plays a key role in delivering timely, accurate and confidential services to leaders, and external customers, while maintaining compliance with legislation, employment agreements, and organisational processes. 

Key responsibilities

• Processing employee entitlements and contractual changes
• Supporting onboarding and offboarding of staff
• Managing compliance requirements including visas, Ministry of Justice and Children’s Worker Safety Checks
• Accurate and timely data entry into HR and payroll systems
• Electronic document management and maintenance of employee records
• Ensuring compliance with employment agreements and relevant legislation
• Managing high-volume workloads within strict processing timeframes
• Supporting and educating the wider business on P&C administration processes
• Maintaining strict confidentiality of information
• Following approval hierarchies and delegation frameworks

About you – Essential

We are looking for someone who can not only follow processes, but who also likes to investigate and understand the nuts and bolts of what make things work. You enjoy being inquisitive and helping others to get what they need.

To be successful in this role, you need good computer literacy and enjoy interacting a number of people – our customers, your colleagues and other people from wider teams, you also need to be able to work autonomously and able to take initiative. In this role, you would be required to work in a fast-paced environment, be able to manage multiple and often changing priorities, timelines and distractions.

This role would be ideal for someone who is looking to develop an understanding of basic Human Resources and how this relates to Payroll in a large complex and ever-changing organisation.

Your skills should include: 

• Experience in customer service within a fast-paced environment while managing multiple conflicting demands. 
• HR administration and/or Payroll knowledge is preferred but not essential.
• Exceptional written and verbal communication skills
• Exceptional computer skills, you can pick up how to use different systems and are able to pivot between them expertly. Sound typing, and data entry skills are essential.
• Experience in customer service both verbally, written, and in person
• The ability to be flexible, to enjoy and thrive off change, be able to learn as you go and follow the process to the letter.
• Attention to detail and accuracy skills.
• Work in both a team and individual setting
• Ability to work and remain calm under pressure to meet required deadlines. 

Desirable

• Knowledge of the Holidays Act
• Experience working remotely 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.