Booking Administrator - Haematology


· Permanent full-time (40 hours per week)

· Monday to Friday

· Central City Location

Our Purpose: Why we do it

When you work with the Canterbury District Health Board, you’re part of something very special. We plan, fund and deliver health services to the almost 600,000 people that live in the Canterbury region. Our primary goal is to put people at the heart of everything we do.

 The Team: What we do

The Christchurch Haematology Service is a tertiary centre for the South Island of New Zealand. They provide a comprehensive specialist service for patients with blood disorders.  

 The Haematology Department offers a service that is committed to the provision of the highest quality healthcare within a multi-disciplinary setting through:

· Assessment and diagnosis

· Treatment planning

· Delivery of treatment

· Access to other services within the Canterbury District Health Board and Health Care Providers in the community

The Role: Where you fit in

Booking Coordinator – Haematology Service

The Canterbury Regional Cancer Service at Christchurch Hospital is offering an exciting opportunity for a Booking Coordinator - a key person in our service who helps to achieve the best outcomes for our patients and families while working within a great team. 

This position is the cornerstone of the patient journey from beginning to end where you will be working collaboratively with the clinical staff to ensure we do the best for our patients in a timely manner.  You will be the first point of contact for our patients and their families and you will be responsible for ensuring we provide an exceptional level of customer service as you co-ordinate Outpatient bookings for the clinics and treatments for our patient’s needs.

This is a busy environment so you will not find yourself bored.  As such we are looking for someone who can demonstrate a high level of accuracy and time management skills with the ability to prioritise your workload and multi task. Great communication skills are essential and your warm and friendly approach will shine through, as will your compassionate,empathetic nature.  You will interact with a wide range of staff as well as the general public so your excellent interpersonal skills will be utilised to the full.  Being sensitive to cultural issues along with the ability to maintain a high level of confidentiality will be highly valued in this environment.

While working closely with the Haematology Team you will be an integral part of the team all with the same goal of providing the best possible customer service to our patients and their families. 

This is a varied role so a can-do attitude, coupled with your desire to help your wider team will quickly see you succeed in this position.

Our Culture: What matters to us

Ko ngā tāngata, te mātua mahi

Putting people at the heart of all we do 

 Health is ultimately all about people. What’s important around here is the way we care for and respect others, the responsibility taken for delivering outcomes, and going about our work with integrity. 

Belonging Here: Becoming part of our story

 Being part of the Canterbury District Health Board, you will enjoy a fantastic benefits scheme, the opportunity for flexible working arrangements and ongoing focus on your career development.

 The Canterbury DHB believes that diversity and inclusion is key to ensure we deliver the best care for our diverse population. The Canterbury DHB is an inclusive and equal opportunity employer that welcomes and respects everyone.  

If this role has interested you but does not match your skills then please visit our careers website and have a look at our roles that better suit your expertise.

 If you are interested in this role please apply directly on our career site here. Please note only applications submitted via our career site will be accepted.

Contact us on recruitment@cdhb.health.nz foradditional information.

Permanent/Full Time

Job no: PC0795501

Location: Christchurch

Closing Date: Sunday, 5 April 2020