Clinical Administrator | Christchurch Hospital

• Christchurch – Christchurch Health Campus – Referral Centre
• Permanent Part-time role working 20 hours per week Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have an exciting opportunity for a motivated and reliable administrator to join our Referral Centre team on a part-time basis (20 hours per week, Monday to Friday). This role is worked across Monday to Friday, with flexibility around how the 20 hours are distributed.

The Referral Centre plays a vital role in supporting patient access to services by managing incoming referrals. This role involves both the registration and actioning of referrals, ensuring they are processed accurately and within required timeframes.

Key responsibilities include:

• Registering and processing patient referrals in a timely manner
• Actioning referrals in line with service guidelines and priorities
• Ensuring data accuracy and maintaining confidentiality at all times
• Working closely with clinical teams and colleagues to support smooth patient flow
• Providing flexible support across the wider administration team and covering other roles when required 

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

About you

In this role, we require someone who is:

• A strong team player who contributes positively to a collaborative environment
• Excellent attention to detail and organisational skills
• Able to manage workload and meet deadlines in a busy setting
• Confident using computer systems and learning new applications
• Previous administration experience in a healthcare setting is desirable 

What we offer:

• A supportive team environment
• The opportunity to contribute to improving patient access to care
• Ongoing training and development

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Position description Apply now

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