Clinical Administrator | Christchurch Hospital
- Christchurch - Christchurch Health Campus - Diabetes and Endocrinology Service
- Permanent part time working 32 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
Coordinate, Connect and Make a Difference in Diabetes and Endocrinology Service
We are seeking an experienced, enthusiastic, and motivated Administrator to join the Christchurch Outpatients Diabetes Endocrinology Service, a specialist outpatient service providing confidential, equitable, and high-quality health care to the Canterbury region. The ideal candidate will have a warm and engaging personality, a willingness to learn, and a strong team-focused approach, thriving in a collaborative and fast-paced healthcare environment. The service delivers specialist assessment, treatment, prevention, education, outreach, and support for a diverse range of Diabetes and Endocrinology health needs.
You will play a key role within a dedicated team of medical specialists, nurses, administration staff, and allied health professionals. You will coordinate appointments, manage patient communications, scheduling clinics, maintaining waitlists, typing clinic letters, and ensuring patients receive timely appointments.
You will participate in rostered reception cover as required. Undertake additional administrative duties and responsibilities as reasonably required to support service delivery and team priorities. Demonstrate flexibility by providing cross -coverage and assistance during periods of increased workload, leave or service demand.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5 Step 1 to 5 /Profile 5
For further information about the administration and clerical pay equity settlement please follow the link below:
About the Role
Key responsibilities include:
- Comprehensive administrative support within a busy healthcare environment
- Provide administrative support across the service as workload requires
- Coordinating specialist appointments, including updating waitlists and appointments within the patient management system
- Typing of clinical letters in a timely manner showing accuracy and attention to detail
- Provide reception support
- Contribute positively to the vision and goals of the Diabetes and Endocrinology Service and wider health system
- Maintain high standards of accuracy, quality, and compliance with organisational policies and procedures
About You
To be successful in this role, you will have:
- Exceptional customer service skills with a strong patient focus
- Confident with technology and quick to learn new systems
- Strong organisational, time management, and problem-solving abilities
- High level of accuracy and attention to detail
- Ability to work independently and meet deadlines
- A collaborative team player
- Intermediate to advanced skills in Microsoft Office (Word, Outlook, Excel)
- Excellent keyboard and data entry skills
- Strong written and verbal communication skills
- Proactive, perceptive, and solutions-focused approach
- Experience with patient management systems such as SIPICS is desirable, although training will be provided.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert
Permanent/Part Time
Job no: PC4608277
Location: Christchurch
Closing Date: Thursday 12th November