Clinical Administrator | Hillmorton Hospital

• Christchurch - South Island Eating Disorders Service (SIEDS) - Hillmorton Hospital Campus
• 1 FTE 40 hours per week working Monday-Friday 8.00am to 4.30pm
• Permanent full time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role:

As a Clinical Administrator, you will provide essential secretarial, administrative, and reception services to ensure the smooth operation of SIEDS. You will work closely with the clinical manager to facilitate efficient service delivery while supporting consumers, families, and clinicians.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

Key Responsibilities:

Reception and Consumer Services:

• Greet and welcome consumers and families, advise clinicians of their arrival.
• Provide consumers with relevant questionnaires/forms prior to appointments.
• Induct and orientate consumers and their families to the service and facility.
• Offer advice and directions for other services within the building as needed.

Administrative and Secretarial Support:

• Process referrals and prepare for intake meetings.
• Request and manage files/information from other service providers.
• Schedule appointments and manage the waiting list.
• Audio and copy type letters, reports, and meeting minutes.
• Maintain and update service statistics using Microsoft Access and other systems.
• Prepare and send letters to referrers, clients, and families.
• Organise and co-ordinate group sessions, family education seminars, and clinical travel arrangements.
• Compile clinical review reports and assist with MDT caseload summaries.
• Work with district services throughout the South Island to co-ordinate district visits and telemedecine

Data Entry and Compliance:

• Ensure data is entered accurately and in a timely manner into electronic systems such as Access, SAP, and Oracle.
• Monitor and maintain compliance with Health and Safety legislation, policies, and procedures.

Other Key Duties:

• Maintain rosters for duty and meetings.
• Prepare monthly prescriptions for dietary supplements.
• Assist in managing consumer and clinician scheduling to ensure accurate statistics and reporting.

About you

Essential Skills & Experience:

• Proficient typing and audio-typing skills.
• Strong reception and office management skills.
• Excellent organisational and time-management skills.
• Proven ability to manage people and processes effectively.
• Ability to use Microsoft Office Suite (Access, Publisher, Excel, PowerPoint).

Desirable Skills & Experience:

• Familiarity with Healthlinks and electronic healthcare systems.
• Experience using SAP and Oracle systems.
• Previous experience in a healthcare administration environment.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

• Our commitment to equity, diversity and inclusion
• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online career’s portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.