Clinical Administrator | Hillmorton Hospital
- Christchurch – Hillmorton Health Campus - Emergency Mental Health Service
- Permanent part time working 36 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
We are looking for a skilled, energetic and motivated Clinical Administrator to join our Emergency Mental Health Service, based at Hillmorton Hospital.
Emergency Mental Health Service is the doorway to SMHS. We are an outpatient service and provide assessment and brief goal directed treatment to those people presenting with major mental illness, or significant risk associated with life events/situations. Our team consists of mental health nurses, social workers, occupational therapist and psychologists. Psychiatrists, Psychiatric Registrars and Nurse Practitioners are imbedded within the team. We are supported by our secretarial staff who provide a service we could not function without.
In this role, you will provide support to the team, which involves telephone reception, secretarial and general administration support. You will be working as part of a Multi-Disciplinary Team and therefore you will be required to work with various clinical and non-clinical staff at a variety of levels.
In this role, you will be responsible for:
- Coordinating administration tasks alongside the team
- Answering phone calls coming in to the EmMHS line.
- Winscribe typing
- Taking meeting minutes
- Maintaining patient information system
- Communicating with internal and external stakeholders and whānau
About you
Skills and experience
This role requires someone who can manage difficult situations, with composure and professionalism. As you will be the first point of phone contact for our consumers, you will be required to have excellent communication and people skills. Due to the nature of this role, you will be required to hit the ground running and pick up systems and processes with ease.
Skills required in this role:
- Mental Health experience is desirable
- Interpersonal and communication skills
- Typing skills (50 – 70 WPM)
- Accuracy and high attention to detail
- Microsoft Knowledge (Office, Outlook, Word, PowerPoint)
- Time management and prioritisation skills
- Flexibility and adaptability skills
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Permanent/Part Time
Job no: PC4082083
Location: Christchurch
Closing Date: Friday 20th March