Coordinator | Buller

• West Coast – Buller - Home & Community Support Services Northern

• Permanent full - time working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. 

We are looking for a compassionate and highly organised Coordinator to join our Home & Community Support Services team. This role is central to ensuring coordinated, person-centred care that supports consumers to live well, age well, and experience a respectful end of life within their own communities.

About the Role

As the Coordinator, you will work closely with referrers, nursing teams, and support workers to coordinate care services that meet the needs of clients and their whānau. You’ll play a vital role in ensuring services are delivered seamlessly, respectfully, and in a culturally safe manner.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 /Profile 4

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

Key Responsibilities

• Coordinate service requests in collaboration with Service Referrers and Coasters Nurses
• Liaise with Support Workers and clinical leads to manage rostering, including leave and coverage
• Deliver high-quality, responsive customer service to clients, whānau, and families
• Support care that is culturally safe, respectful, and upholds the dignity and mana of each client
• Ensure clients are actively involved in planning and decisions about their care
• Follow all organisational policies and procedures
• Use systems and technology to support effective administration and communication
• Participate in ongoing training and professional development
• Support onboarding and skill development of new team members
• Undertake additional duties as agreed with your manager

About You

Essential:

• Strong customer service skills with a caring and empathetic approach
• Confident using Microsoft Office and similar systems
• Excellent communication and organisational skills

Desirable:

• Previous experience in rostering systems
• Previous experience in a service coordination role
• Experience in health, community, or aged care settings 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Position description Apply now

Share