Interpreter

• Casual part-time
• Provide interpreting services between the health service provider and the patient who is unable to communicate in English or have limited understanding of English
  

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. 

About the role

At Interpreter Services, we call on a pool of interpreters dedicated to interpreting for non-English speaking and Deaf patients. The Interpreter Services booking team co-ordinate arrangements between the health professionals and the interpreter to ensure the patients  have an independent interpreter present at the appropriate time and location. We are always on the lookout for trained interpreters and particularly speakers of Farsi, Russian, Thai and Korean, but we have a demand for many, many other languages as well.

Most of the requests for interpreters are at Christchurch Public Hospital and Christchurch Women’s Hospital but we also get requests from Burwood Hospital, Hillmorton Hospital and Princess Margaret Hospital, some private practices, as well as home visits. At times the interpreters are required to phone the patient to for example, remind/advise them of appointments or actually translate over the phone. 

In this role, you will be responsible for:

• Accurate interpreting between the health professional and the patient
• Maintaining confidentiality and privacy for the patient at all times
• Acting in a professional manner at all times
• Punctuality when attending all appointments – this is critical
• Ensuring all timesheets are accurately completed and signed and retuned to the Interpreting Services Office

About you

Skills and experience

• Fluency in English and at least 1 other language (Farsi and Cantonese)
• Professionally trained in interpreting preferably in a medical environment
• A NAATI qualification (or working towards it), NAATI recognised qualification.
• Managing patient confidentiality within your community
• Ability to prioritise your time
• Ability to relate to people of different ages and different backgrounds

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.