Quality Administrator | Burwood Health Campus

• Christchurch – Burwood Hospital Campus – Older Persons Health & Rehabilitation (OPH&R)
• Permanent full time working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Quality Administrator provides essential administrative support to the OPH&R Quality Team, ensuring quality systems, documentation, and governance processes run efficiently and to a high standard.

This role is central to supporting document control, clinical governance activity, reporting requirements, and the management of OPH&R intranet and internet content. You will contribute directly to the achievement of quality objectives and help ensure policies, procedures, and guidelines meet legal, best practice, and recognised quality standards.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to Band 4

For further information about the administration and clerical pay equity settlement please follow the link below: 

Administration and Clerical Pay Equity – Te Whatu Ora - Health New Zealand

Key Responsibilities

Document Control

• Support teams to develop, review, and publish policies, procedures, and guidelines
• Maintain and manage the document control system to ensure accuracy, compliance, and timely updates

Clinical Governance Support

• Provide administrative support to OPH&R Clinical Governance and review groups as directed by the Quality Manager
• Coordinate meetings, documentation, and follow-up actions

Quality Team Administration

• Provide day-to-day administrative support to the OPH&R Quality Team
• Assist with internal and external reporting requirements

Internet & Intranet Management

• Act as OPH&R internet and intranet site administrator
• Ensure information is current, accessible, and aligned with organisational standards

Our Commitment to Te Tiriti o Waitangi & Equity

In this role, you will actively support the pursuit of Māori health gain and equitable health outcomes by:

• Supporting tangata whenua and mana whenua-led change that enables mana motuhake and Māori self-determination in healthcare design and delivery
• Demonstrating awareness of colonisation, power relationships, and their impact on health outcomes
• Practising ongoing self-reflection and cultural awareness in service delivery
• Supporting Māori-led and Pacific-led approaches to improving health equity
• Taking a personal and professional stand for equity in all aspects of the role 

About You

You are highly organised, confident with systems and documentation, and able to work both independently and collaboratively. You bring a strong administrative background and understand the importance of quality processes in a healthcare environment.

You will have:

Essential:

• Proven administrative experience
• Advanced computer literacy across Microsoft applications
• Strong written and verbal communication skills
• Ability to work autonomously and as part of a team
• Ability to prioritise tasks and meet deadlines under pressure
• Demonstrated experience applying Te Tiriti o Waitangi in practice 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Apply now

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