Receptionist/Administrator | Christchurch Health Campus

• Christchurch – Hillmorton Health Campus - Hillmorton Outpatients
• Permanent part-time position working 20 hours per week ( Wednesday and Fridays preferred - negotiable on 3rd day)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

Single Point of Entry (SPOE) is a person’s initial contact with the mental health services. We streamline the way people are referred for the Adult Community Mental Health Services they require. We are a tight knit, multidisciplinary team made up of registered Nurses, Social Workers and Occupational Therapists. 

Key Responsibilities:

• Support clinical staff in a non-front-of-house administration role
• Answer and triage phone calls from the public, GPs, NGOs, and professionals
• Process referrals to specialist mental health services
• Perform accurate data entry and type letters
• Working collaboratively in a small, supportive team

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

About you

Skills and experience

Desirable:

• Strong organizational skills to prioritize and triage tasks effectively
• Excellent stress management to thrive in a dynamic environment
• Proficient typing and clear communication skills

Why Join Us?

• Be a vital part of our Single Point of Entry team, supporting mental health professionals to deliver exceptional care to our community.
• Enjoy a welcoming workplace with friendly staff, good campus facilities, and a nice café.
• Benefit from adequate free car parking for your convenience.

This is a permanent part-time role, so if you are a self-motivated positive person who enjoys a challenge and supporting a busy team, is capable of multi-tasking and has a high level of organisational skills, and thrives in working under pressure than we’d like to hear from you. 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.