Receptionist/Administrator | Hillmorton Health Campus

• Christchurch – Hillmorton Health Campus - Child, Adolescent & Family (CAF) Mental Health Service
• Permanent part-time position working 28 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Are you a highly organised, professional, and friendly administrator who enjoys making a positive difference in a healthcare setting? We are seeking an experienced and motivated Receptionist/Administrator to join our dedicated team at the Child, Adolescent and Family (CAF) Mental Health Service.

About the Role

In this vital role, you will provide high-quality secretarial, reception, and administrative support to the Clinical Manager and wider CAF team. You’ll be the first point of contact for many clients and stakeholders and play a key role in ensuring the smooth running of the service.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

Key Responsibilities

• Deliver confidential secretarial support, including audio and copy typing, preparing correspondence, and compiling reports.
• Maintain effective filing systems and manage stationery and mail.
• Accurately record and distribute minutes, maintain templates and Healthlink documents per policy.
• Coordinate team and clinician appointments, manage diaries, and ensure materials are available for appointments.
• Provide professional front-line reception and telephone support with a warm and courteous manner.
• Communicate effectively with clinicians, consumers, whānau, and external providers.
• Support quality service delivery by maintaining patient management systems, supporting audits, and identifying opportunities for improvement.
• Assist with onboarding of new staff, statistics collection, administrative support for IT systems, and compliance prompts for clinicians.

About you

• A relevant secretarial or administrative qualification (e.g., TCB Stage I or NZ Certificate Stage I) and/or 5+ years of experience in a receptionist/secretarial role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access).
• Excellent word processing skills (minimum 70 w.p.m.) with high accuracy.
• Proven ability to manage a busy workload with minimal supervision and high attention to detail.
• Strong interpersonal skills, with the ability to work effectively with people of all ages and backgrounds.
• A current full driver’s licence.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.