Roster Officer | Corporate

Start Date – As soon as possible
Hours – 1.0FTE (40 hours a week)
Status – Permanent
Location – Corporate Office, Christchurch City Centre
Salary - As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3

For further information about the administration and clerical pay equity settlement - Administration and Clerical Pay Equity – Te Whatu Ora - Health New Zealand

You can be part of the manaaki hauora (Health Industry)
Bring your administrative, payroll and rostering experience to the health industry. 

Mō te tūnga | About the role

The Rostering Support kapa (team) is a fundamental part of the HR Shared Services (HRSS) whānau (family).  They tautoko (support) the largest workforce in the South Island ensuring we pay our kaimahi (staff) accurately, on time, every time.  They’re hard-working and dedicated delivering their mahi (work) to high standards putting the kaimahi (staff) at the centre of what they do.

As a Roster Officer, you’ll report into the Rostering Support Team Leader and be part of a fantastic group of specialists. 

Key everyday responsibilities include:

  • Providing essential support and advice to our managers;
  • Translating information about who worked what and when into wages;
  • Being the gatekeeper to good quality payment data. 

Alongside this, there are always projects and initiatives that need to be supported too:

  • Collaborating with colleagues and kaimahi (staff) to review and continuously improve the way we work;
  • Training and support of our people leaders and roster transactors;
  • Making sure we comply with legislation;
  • Helping prioritise work;
  • Providing information for audits.

The ability to work from home on occasion and have flexibility of hours is also a possibility.

Ko wai koe | About You

To be successful in this role, you should be comfortable in a complex, diverse and fast-paced work environment.  We need someone who’s resilient, driven, works well under pressure and is unphased by delivering to deadlines while achieving a high level of accuracy.  This role would suit an energetic problem solver with a keen eye for detail who can adapt their style and focus when the need arises.  Drive and determination to deliver excellent customer service is a must.

Ngā pūkenga me ngā wheako | Skills and experience

You’ll be working with complex reports so should have an intermediate knowledge of systems and reporting tools.  Being familiar with employment agreements and the various aspects of paying people would be ideal, as well as experience of the health sector or other large 24/7 organisations.

Your skills should include:

  • Being familiar with Microsoft Office (Excel, Word, Outlook)
  • A basic understanding of the mechanics of paying people
  • Problem solving and conflict resolution
  • Accurate data entry and good attention to detail
  • The ability to meet tight deadlines
  • Being customer focused

Ngā hua – Benefits

  • Ongoing training and development
  • Te Whatu Ora employee benefits

When you work at the Te Whatu Ora, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and business.

Mō mātou – About us

“Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do”

Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the health system.

Here in Waitaha, Canterbury we deliver health services to the almost 600,000 people that live in the Canterbury region. We are committed to Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.

Tono ināianei – Apply Now

Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here

Position Ref: PC2819356
For more information about this role please contact Nila Gopal – 

Kia mau te wehi!

Apply now

Permanent/Full Time

Job no: PC2819356

Location: Christchurch

Closing Date: Monday 4th December 2023