Security Operations Administrator

• Christchurch – Corporate Building, Oxford Terrace
• Permanent full time position working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. 

About the Role

We have an exciting opportunity for a proactive and detail-oriented Security Operations Administrator to join our Security Team, providing vital administration and coordination support to help maintain a safe and secure environment across Canterbury and West Coast Health NZ facilities.

This role is at the heart of ensuring our security systems, processes, and reporting run smoothly, enabling our teams to protect our people, patients, and property.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5/Profile 5D

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

Key Responsibilities

• Support the ID Badging Office/Access Control Administrator
• Oversee the Lost and Found Property process in line with policy
• Manage security incident reporting, entering relevant events into the Safety 1st database
• Maintain the security asset register
• Coordinate monthly duress alarm testing
• Manage all CCTV requests in line with release policy
• Maintain and produce reports from the Security Incident SharePoint database
• Coordinate fault reporting, repair, and testing for Access Control and CCTV systems
• Generate reports such as alarm logs, cardholder activity, and door access activity
• Maintain the Security Team’s intranet page
• Identify service improvements and help implement new processes
• Liaise with Project Teams and contractors to set up, configure, and test Gallagher access points, access groups, and door settings
• Configure Milestone XProtect camera locations and viewing groups
• Update intranet sites to support customer self-service pathways
• Carry out purchasing and receipting activities
• Assist managers with requisition processes and internal financial recoveries
• Help maintain emergency planning, business continuity, and H&S equipment

About you

Essential Skills & Experience

• Excellent computer skills, particularly with Microsoft Office Suite
• In-depth knowledge of Gallagher Access Control and Milestone CCTV systems
• Strong attention to detail
• Exceptional verbal and written communication skills
• Outstanding customer service and interpersonal skills

Desired Skills & Experience

• Basic financial management knowledge
• Experience in administrative or coordination roles supporting multiple teams/stakeholders 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Position description Apply now

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