Transcriptionist | Christchurch Health Campus

• Christchurch- Christchurch Health Campus
• 0.5 FTE – 20 hours per week
• Fixed term until 27^th June 2025

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence

Are you a skilled transcriptionist with a keen eye for detail and a passion for delivering high-quality work in the healthcare sector? Join Health NZ Te Whatu Ora and play a key role in ensuring accurate and timely transcription services that support patient care.

About the Role

As a transcriptionist, you will be responsible for transcribing dictated medical correspondence, ensuring accuracy and efficiency while meeting set timeframes. You will work closely with service leaders, clinicians, and administrative teams to support the smooth operation of transcription.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3B

For further information about the administration and clerical pay equity settlement please follow the link below:

Administration and Clerical Pay Equity – Te Whatu Ora - Health New Zealand

Key Responsibilities

• Transcribe dictated medical letters and ensure completion within set timeframes
• Process and distribute outgoing correspondence within one workday of clinician sign-off
• Accurately enter data into the patient management system in a timely manner
• Respond to enquiries from staff, external agencies, GPs, and patients promptly
• Maintain effective communication and working relationships with internal and external stakeholders
• Uphold confidentiality and professional communication at all times

About you

Essential:

• Excellent customer service skills with a people-focused approach
• Typing speed of 50-70 words per minute with strong keyboard proficiency
• High-level written and verbal communication skills
• Intermediate knowledge of Microsoft Office, including Word and Outlook
• Strong attention to detail and accuracy
• Ability to quickly learn and adapt to new systems and applications
• Excellent time management and problem-solving skills
• Ability to work independently and meet deadlines
• Team player with a proactive attitude

Desired:

• Knowledge of medical terminology
• Experience in health administration or a similar role
• Familiarity with the public hospital system and patient management systems
• Awareness of diverse cultural backgrounds and sensitivity to different needs

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.