Ward Clerk | Burwood

• Christchurch – Burwood Health Campus - Older Persons Health Service Ward DG

• Permanent full-time position working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

We are looking for a Ward Clerk to join our team in the Older Persons Health Service at Burwood Hospital. Ward DG specialises in assessment, treatment and rehabilitation for patients post stroke.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records. Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.

In this role, you will be responsible for:

• General clerical and administrative tasks
• Entering information to the patient management system
• Booking patients for clinic appointments
• Answering phones and greeting patients and their families
• Delivering great customer service 

About you

• Have administrative experience
• Have an eye for detail and a high level of accuracy in your work
• Be an excellent communicator and uphold a professional manner with patients and colleagues
• Have strong computer skills
• Ideally have a health background or a basic understanding of medical terminology
• Be able to prioritise and keep calm in busy situations
• Database experience is desirable

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.