Ward Clerk | Christchurch Hospital

• Christchurch – Christchurch Health Campus- Intensive Care Unit
• Fixed term until 18/10/2027 part-time role working 28 hours per week (see hours belo)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

The Department of Intensive Care delivers services that include Tertiary Intensive and High Dependency Care, Deteriorating Patient Intensive Care Outreach Service, and the Air Retrieval Service.

The Intensive Care Unit (ICU) of the Christchurch Hospital is located in the new facility at Waipapa. We have a diverse patient group and provide care for a variety of diagnoses in both adults and children requiring intensive care, including those following cardio thoracic surgery, neurosurgery, and trauma.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

We are looking for a passionate Ward Clerk to join our ICU Department on a part-time basis. This role will be based at Waipapa in Christchurch. Ideally, we are looking for a candidate that has a strong administration background coupled with great customer service skills and the ability to work in a fast paced, challenging environment.

Week 1: Tuesday-Friday (Tuesday-Thursday 1030-1900; Friday 0800-1630)

Week 2: Friday-Sunday 0800-1630

In this role, you will be responsible for:

• Meet and greet patients and whānau
• Confidentiality – check with patients and whānau on how they would like their name displayed or not
• Management of phone calls into ward/unit
• Contact person for the ward/ unit and communicate between departments
• Supply and equipment ordering
• Manage patient bookings
• Manage the rostering system
• Process patient information and records

About you

 Skills and experience

• Experience using a Patient Management System (desirable)
• Intermediate Microsoft Suite Skills (Word, Outlook, Excel)
• Very high levels of confidentiality
• Communication and interpersonal skills
• Ability to work unsupervised and have high levels of initiative
• A willingness to help those around you
• Organisational, time management and problem-solving skills
• Ability to work under pressure to meet deadlines 
• Able to pick up and use new systems and technology

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Position description Apply now

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